Wow, I'm batting 2 for 2 as far as new experiences go. I am in Ottawa for a Company Check Pilot course, and I got a phone call this morning. It was about one of our jets, which is back at Pearson, and was scheduled to go out today on a trip.
Things you don't want to hear at 11 am on the phone:
"Hello, this is xxx from your FBO in Toronto. First of all, I'm really, really sorry. We sort of had an accident while towing your plane from the hangar to the ramp..."